20718 Danville-Amity Road, Mount Vernon, Ohio 43050
Office: 740-392-2941, Toll-Free 877-392-2941,
24-Hour Emergency Phone 740-485-1586
<
» HOME
» Contact Us
» Gas Leaks & Emergency Numbers

Public Awareness & Safety
» Damage Prevention
» Excess Flow Valve
» Fuel Conversion & FAQ
» Installation of Service
» Maintenance of Customer Owned Lines
» Meter Tampering Law
» Meter Testing
» Rights & Responsibilities

Customer Services
» Billing Practices
» Creditworthiness / Security Deposits
» Disconnect & Reconnect of Gas Service
» How to Read Your Meter
» Payment of Bills and Methods of Payment
» Methods of Payment (Automatic Transfer Agreement Form)
» Payment Plans & Assistance
» Privacy Notice
» Rates and Fees
» Links


 


 


GAS LEAKS &
EMERGENCY NUMBERS

Natural gas is one of the safest, most dependable, economical, and trouble-free fuels known. Like any other combustible fuel, it is important that natural gas be treated with respect.

You should remember the information outlined below to ensure safe usage of natural gas:
  • Every person in your household should be familiar with the smell of natural gas in the event of any leakage in or near your residence.
  • If you suspect a natural gas leak, call our office during normal business hours, or our emergency telephone number after hours or 911. Our company personnel will come to your residence to inspect for possible gas leakage at no additional cost to you.

    If the presence of gas is thought to be widespread within the house:
    DO NOT use the telephone or cell phone
    DO NOT turn lights on or off
    DO NOT use an open flame
      These may ignite the gas leak and cause a fire or explosion.
  • Leave the house and wait for the gas company personnel to complete the inspection before re-entering the residence.


    EMERGENCY TELEPHONE NUMBERS:
     
    OFFICE HOURS

    8:00 am to 4:30 pm
    Monday-Friday except holidays.

    LOCAL ……………………….(740) 392-2941
    Toll Free………………………(877) 392-2941

    24-HOUR EMERGENCY NUMBER:

    740-485-1586

     

    Copyright (c) 2009 - 2011. Ohio Cumberland Gas Company. All Rights Reserved.