20718 Danville-Amity Road, Mount Vernon, Ohio 43050
Office: 740-392-2941, Toll-Free 877-392-2941,
24-Hour Emergency Phone 740-485-1586
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GAS LEAKS & EMERGENCY NUMBERS

Natural gas is one of the safest, most dependable, economical, and trouble free fuels known. Like any other combustible fuel, it is important that natural gas be treated with respect.

Leaks appear in different forms, but it is usually easy to detect in the following manner:
  • SMELL - gas has a distinctive odor. The smell of our gas may change depending on the season and your location. Locally produced gas has a petroleum odor; while non-local gas has a smell similar to rotten eggs;
  • HEAR - a leak often makes a hissing sound;
  • SEE - an underground leak will often appear as blowing dirt, bubbling water, or make an unusual dead area in the vegetation.

    If you recognize any of these situations, leave the area and notify the gas company immediately.
    1. Every person in your household should be familiar with the smell of natural gas in the event of any leakage in or near your residence.
    2. If you suspect a natural gas leak, call our office during normal business hours, or our emergency telephone number after hours. Our company personnel will come to your residence to inspect for possible gas leakage at no additional cost to you.
    3. If the presence of gas is thought to be widespread within the house:
    DO NOT use the telephone
    DO NOT turn lights on or off
    DO NOT use an open flame
      These may ignite the gas leak and cause a fire or explosion.
    4. Leave the house and wait for the gas company personnel to complete the inspection before re-entering the residence.


    EMERGENCY TELEPHONE NUMBERS:
     
    DURING OFFICE HOURS
    8:00 a.m. to 4:30 p.m., Monday-Friday, except holidays.
    LOCAL ……………………….740- 392-2941
    Toll Free………………………877- 392-2941

    AFTER HOURS
    24-HOUR EMERGENCY NUMBER:
    740-485-1586

     

    Copyright (c) 2009 - 2011. Ohio Cumberland Gas Company. All Rights Reserved.